Archive for the ‘Microsoft Office’ Category

Ultimate Guide for MSPs to Learn More About Reselling Office 365

There has been a veritable revolution with the arrival of cloud computing. Although most businesses now see the value add from relying in cloud based solutions, many companies need some level of value-selling before they can move to Office 365. While MSPs traditionally have been installing Exchange servers, reselling hardware, and helping to manage those environments, there is a great new opportunity to sell Office 365. Historically, many MSPs have been reselling collaboration services, like Exchange and hosted email, meaning the jump to reselling Office 365 is easy to make.

How to do resell Office 365 successfully?

Package your offers

The first step you need to take is to choose the partner program for reselling Office 365. Overall, there are three programs available – Advisor, Open, and CSP (Cloud solution provider). It is highly recommended to choose the CSP program, as it represents the most rapidly growing and profitable way to resell Office 365. The CSP program permits you to sell Microsoft solutions with your own services and offerings. Under this program, complete ownership of the customer relationship lies with you, in terms of management, provisioning, direct billing, and support. The features offered by the CSP program are as follows:

  • Partner-controlled margins
  • Monthly billing flexibility
  • One stop shop
  • Free migration support
  • 24/7/365 premium support for free
  • Automated renewal
  • Automated provisioning

Under Microsoft’s CSP program, you will bill and own the relationship and will have full administration access to the customer’s platform. You will get access to a basic support and knowledge base. You will handle customer support and pay for customer migration and tools.

There are several advantages with choosing a CSP partner other than Microsoft. Many partners provide support for all issues with a short response time. Many partners also provide migration support for all your clients with no minimum limits for the number of users. In terms of customer support, you can have the partner handle it or do it yourself. The signup processes are also automated, and you can get going in literally 15 minutes with some of these partners. The advantage of working with a partner is you won’t need to commit major capital investments immediately, and your go to market strategy becomes easy to implement. This means you can become profitable easily.

Aspects to consider when choosing a partner program

There are a few important aspects to consider when choosing our partner program. Here they are:

  • Recurring monthly margins and revenue

Ensure you look closely at the partner’s business model and ensure you understand the spending thresholds, monthly fees, and margins.

  • Reselling programs

Spend time thinking about what kind of program would be best for you and then choose the program from the right provider. Would you like to resell under your name with a white label partnership, or do you want to refer clients to the provider while earning a commission in the process?

  • Support when you need it

It is very important you tie up with a provider who offers free around the clock support. Apart from knowledge repositories and online communities, you should be able to get reliable support via phone, email, and chat.

  • API integration

Tie up with a partner who offers automated services through API integration. Otherwise, you might have to wait many days to provision your Office 365 subscription and suffer a complicated billing process.

  • Access to account managers or business specialists
  • Access to solution architects or pre-sales support
  • Access to one on one trainers, workshops, and webinars
  • True hands-on customer migration services
  • Partner and end customer support
  • Access to white label partner portal and partner toolbox

 

Provide extra value-added services and other recommendations

Offer some bundled services around the subscription you are reselling. Merely relying on the monthly recurring margins may not do. Here are a few services you should try selling:

  • Implementation and integration services

Most SMB’s require assistance and training to use the features of Office 365. As they use Office 365, they will have a lot of questions about all the new functionality they are seeing. You can position yourself as a training partner, even if it is done for free. Free training can open many opportunities for you down the line.

  • Providing managed services and support on a monthly or annual basis

It is often a great idea to sell managed services and support at a fixed rate per user or customer, instead of charging per incident or hour, which is the case for on-premise support. There are two reasons you can offer this – One, you can avoid many disruptions due to proactive, remote monitoring, and two, cloud solutions require much less support than an on-premise solution due to the occurrence of fewer issues and less time to resolve them.

  • Market yourself properly and upsell.
  • Learn to differentiate yourself from other resellers.
  • Choose a target market and tap social media marketing.
  • Identify common client problems and sell better.
  • Prepare yourself to face various types of client questions – situational questions, problem questions, implication questions, and need payoff questions. This is probably the most critical part of your selling process and the activity that decides your success rate at selling to customers.
  • Prepare yourself to face objections raised by the client from various angles.

The main benefits of Office 365

These are the main benefits of Office 365 you can talk about:

  • Work whenever, wherever.
  • Reach your customers with ease.
  • Focus on other more important areas by having a trusted partner take care of Office.
  • Invest and be ready to face the future.

Author: Rahul Sharma
Sources: http://info.sherweb.com/Office-365-partner-profit-ebook.html

Enterprise File Sharing and Sync Platform FileCloud Launches Industry’s First Microsoft Office Online Server Integration

FileCloud is the only EFSS platform for Windows Servers that brings seamless browser-based document editing to on-premise file servers.

AUSTIN, TEXAS – March 23, 2017 – Today, CodeLathe launched the integration of Office Online Server with FileCloud, the IT Industry’s one and only Enterprise File Sharing and Sync platform for on-premise Windows Servers. This new integration brings powerful Office document (Word, Excel, PowerPoint) web editing capabilities to on-premise Windows file servers. Microsoft Office Online Server enables organizations to deliver browser-based versions of Word, PowerPoint, Excel and OneNote behind their firewall. FileCloud expands the capability by allowing users to edit files through a browser, even from outside the firewall.

Users can select any file stored in FileCloud, open it via the Office Online Server, edit it, and then save it back to FileCloud without ever leaving the browser. This industry leading integration supports Microsoft Office documents (.docx, .xlsx, .pptx) and offers significant benefits for firms that use file servers as their common file repository. More details on FileCloud and Office Online can be found here: https://www.getfilecloud.com/filecloud-office-integration-office-online-office-add-ons-outlook/.

We recently deployed the new browser-based document editing capabilities (offered by FileCloud and MS Office Online Server Integration) on our platform, and we have got a tremendous response from our customers. This new integration allows our customers to access their documents on the road, which makes it so much easier to work flexibly. It definitely makes FileCloud one of the most powerful EFSS in the market – said OfficeBox, a private cloud provider from the Netherlands.

According to the survey conducted by Spiceworks, a community of system administrators,  more than 87% of on-premise, physical and virtual servers run the windows server operating system. It is a well-known fact that Windows file servers are the primary component in any enterprise file sharing infrastructure. Many organizations use Windows file servers as an organization’s central repository to store and share files among employees, partners, and customers.

Even though file servers are well known for their utility and can be deployed easily, they have limitations when it comes to organization-wide file sharing.  The limitations of file servers include:

  • Lack of simple mobile and web access
  • No file versioning or recycle bin support to retrieve older versions
  • Requires VPN for remote access
  • No audit trail/access logs
  • Can’t share files as a link

Using Filecloud, organizations can easily convert their existing Windows file servers to a powerful enterprise file sharing and sync solution that addresses these limitations. FileCloud offers web and mobile access, unlimited file versioning, detailed audit trail, private, as well as temporary and password protected shares. FileCloud also adheres to the existing file access controls (ACLs) and doesn’t require VPN access.

FileCloud is the first Enterprise File Sharing solution to bring browser-based document editing to on-premise file servers. FileCloud helps organizations to extract more value from their on-premise file storage infrastructure by bringing powerful enterprise file sharing features to their windows file servers – said Venkat Ramasamy, COO of CodeLathe.

FileCloud is the fastest growing enterprise file share, sync, and mobile access solution. FileCloud is used by thousands of organizations around the world including Fortune 500 companies, governments, educational institutions, non-profit organizations, and managed service providers. FileCloud can either be self-hosted or subscribed to as a SaaS service, giving customers the flexibility to pick a cloud deployment model that is perfect for them.  FileCloud is widely recognized for delivering 5x more value than the competition – in addition to file sharing and sync, the FileCloud base product includes endpoint backup, data leak prevention (DLP), unparalleled customization options and HIPAA compliant auditing.

For more information or to download FileCloud, please visit www.getfilecloud.com.

How to open/edit/save files stored in FileCloud using Microsoft Excel App (Android)?

Prerequisites:
1.Android device running KitKat version (v4.4) or above
2.Office for Android apps must be v16.0.4223.1000 or above
3.Office 365 subscription is necessary
4.Latest FileCloud App must be installed on your Android Device
5.Login to your FileCloud Server account.

Users without an Office 365 subscription will have view-only access to FileCloud contents.

How to setup FileCloud Account?
1.Download and Install FileCloud App from Google Play Store.
2.Tap on first icon at the top of the app.
3.Enter the credentials. Tap on Save.
creds

4.Tap on the account and login.
2015-09-23_022734

 

How to access FileCloud from Office on Android?
1.Download the Office apps from Google Play Store.
2.After successful installation, open the app.
3.Tap on Open, Select Other Cloud Storage
4.Your FileCloud Server account will be listed in the menu. Tap and Open
5.After successfully opening your FileCloud account, you will see your contents saved in it.

 

open
othercloudstorage
user
myfiles

Once you have accessed FileCloud from MS Office Excel app, you can now easily open, edit and save files to your FileCloud Account.
How to Open Files From FileCloud?
1.Open MS Office Excel app, Tap on Open.
2.Select Other Cloud Storage.
3.Open your FileCloud account, Navigate through files and folder.
4.Tap on the file you want to open, and it’s Done!

othercloudstorage
user
myfiles
opening
salesxls
How to Edit Files From FileCloud?
1.Open the file you want to edit, refer the procedure mentioned above.
2.Edit, the contents. Click on save.
3.A new version of your file is created in your FileCloud account.

opening
salesxls
edit
save2

In order to edit and save files back to your FileCloud account, it is necessary you are a paid Office 365 subscriber.
For Non-subscribers, you will be able to only save files locally or to OneDrive.

How to create a new file and save it to FileCloud Account?
1.Open MS Office Excel app, Click on New.
2.Select the type of Document you want to create.
3.Tap on the Save icon in the upper bar.
4.Select Other Cloud Storage.
5.Open your FileCloud account, choose a location where you want to save the file.
6.Rename the document if needed, then tap on Save.

 

new
template
save
othercloudstorage
user
save1
saved

How to open/edit/save files stored in FileCloud using Microsoft Word App (Android)?

Prerequisites:

1.Android device running KitKat version (v4.4) or above
2.Office for Android apps must be v16.0.4223.1000 or above
3.Office 365 subscription is necessary
4.Latest FileCloud App must be installed on your Android Device
5.Login to your FileCloud Server account.

Users without an Office 365 subscription will have view-only access to FileCloud contents.

How to setup FileCloud Account?
1.Download and Install FileCloud App from Google Play Store.
2.Tap on first icon at the top of the app.
3.Enter the credentials. Tap on Save.
creds

4.Tap on the account and login.
2015-09-23_022734

 

How to access FileCloud from Office on Android?
1.Download the Office apps from Google Play Store.
2.After successful installation, open the app.
3.Tap on Open, Select Other Cloud Storage
4.Your FileCloud Server account will be listed in the menu. Tap and Open
5.After successfully opening your FileCloud account, you will see your contents saved in it.

 

openword
othercloudstorageword
user
myfiles

Once you have accessed FileCloud from MS Office Word app, you can now easily open, edit and save files to your FileCloud Account.

How to Open Files From FileCloud?
1.Open MS Office Word app, Tap on Open.
2.Select Other Cloud Storage.
3.Open your FileCloud account, Navigate through files and folder.
4.Tap on the file you want to open, and it’s Done!
othercloudstorageword
user
myfiles
1
openingword
file

How to Edit Files From FileCloud?
1.Open the file you want to edit, refer the procedure mentioned above.
2.Edit, the contents. Click on save.
3.A new version of your file is created in your FileCloud account.
openingword
file
editing
savingword

In order to edit and save files back to your FileCloud account, it is necessary you are a paid Office 365 subscriber.
For Non-subscribers, you will be able to only save files locally or to OneDrive.

How to create a new file and save it to FileCloud Account?
1.Open MS Office Word app, Click on New.
2.Select the type of Document you want to create.
3.Tap on the Save icon in the upper bar.
4.Select Other Cloud Storage.
5.Open your FileCloud account, choose a location where you want to save the file.
6.Rename the document if needed, then tap on Save.
newword
wordtemplate
3
othercloudstorageword
user
testfile

Alternative to Seafile – Why FileCloud is better for Business File Sharing?

FileCloudVsSeafile

FileCloud competes with Seafile for business in the Enterprise File Sync and Share space(EFSS). Before we get into the details, I believe an ideal EFSS system should work across all the popular desktop OSes (Windows, Mac and Linux) and offer native mobile applications for iOS, Android, Blackberry and Windows Phone. In addition, the system should offer all the basics expected out of EFSS: Unlimited File Versioning, Remote Wipe, Audit Logs, Desktop Sync Client, Desktop Map Drive and User Management.

The feature comparisons are as follows:

Features seafile
On Premise
File Sharing
Access and Monitoring Controls
Secure Access
Document Preview
Document Edit
Outlook Integration
Role Based Administration
Data Loss Prevention
Web DAV
Endpoint Backup
Amazon S3/OpenStack Support
Public File Sharing
Customization, Branding
SAML Integration Under Development
Anti-Virus
NTFS Support
Active Directory/LDAP Support
Multi-Tenancy
API Support
Application Integration via API
Large File Support
Network Share Support
Mobile Device Management
Desktop Sync Windows, Mac, Linux Windows, Mac, Linux
Mobile OS Compatibility iOS, Android, Windows Phone iOS, Android
Encryption at Rest
Two-Factor Authentication
File Locking
Pricing for 100 users/ year $4199 $3889

From outside looking-in, the offerings all look similar. However, the approach to the solution is completely different in satisfying enterprises primary need of easy access to their files without compromising privacy, security and control. The fundamental areas of difference are as follows:

Feature benefits of FileCloud over Seafile

Embedded File Upload Website Form – FileCloud’s Embedded File Upload Website Form enables users to embed a small FileCloud interface onto any website, blog, social networking service, intranet, or any public URL that supports HTML embed code. Using the Embedded File Upload Website Form, you can easily allow file uploads to a specific folder within your account. This feature is similar to File Drop Box that allows your customers or associates to send any type of file without requiring them to log in or to create an account.

Document Quick Edit – FileCloud’s Quick Edit feature supports extensive edits of files such as Microsoft® Word, Excel®, Publisher®, Project® and PowerPoint® — right from your Desktop. It’s as simple as selecting a document to edit from FileCloud Web UI, edit the document using Microsoft Office, save and let FileCloud take care of other uninteresting details in the background such as uploading the new version to FileCloud, sync, send notifications, share updates etc.

Unified Device Management Console – FileCloud’s unified device management console provides simplified access to managing mobile devices enabled to access enterprise data, irrespective of whether the device is enterprise owned, employee owned, mobile platform or device type. Manage and control of thousands of iOS and Android, devices in FileCloud’s secure, browser-based dashboard. FileCloud’s administrator console is intuitive and requires no training or dedicated staff. FileCloud’s MDM works on any vendor’s network — even if the managed devices are on the road, at a café, or used at home.

Device Commands and Messaging – Ability to send on-demand messages to any device connecting to FileCloud, provides administrators a powerful tool to interact with the enterprise workforce. Any information on security threats or access violations can be easily conveyed to the mobile users. And, above all messages are without any SMS cost.

Multi-Tenancy Support – The multi-tenancy feature allows Managed Service Providers(MSP) serve multiple customers using single instance of FileCloud. The key value proposition of FileCloud multi-tenant architecture is that while providing multi-tenancy the data separation among different tenants is also maintained . Moreover, every tenant has the flexibility for customized branding. MSPs who are interested in becoming FileCloud partners click here

Customization & Branding – FileCloud can be customized extensively to reflect their brand. Some of the customizations include Logos, Labels, Email Templates, UI Messages and Terms Of service. However, Accellion’s kiteworks customization is very limited to header images displayed on the login and registration pages.

Amazon S3/OpenStack Support Enterprise wanting to use Amazon S3 or OpenStack storage can easily set it up with FileCloud. This feature not only provides enterprise with flexibility to switch storage but also make switch very easily.

Embedded File Upload Website FormThe Embedded File Upload Website Form enables users to embed a small FileCloud interface onto any website, blog, social networking service, intranet, or any public URL that supports HTML embed code. Using the Embedded File Upload Website Form, you can easily allow file uploads to a specific folder within your account. This feature is similar to File Drop Box that allows your customers or associates to send any type of file without requiring them to log in or to create an account.

Two-Factor Authentication – FileCloud’s Two-Factor Authentication adds an extra layer of security by providing unambiguous identification of users and prevents unauthorized user logins even if passwords are leaked. 2FA policies can be set at a global level or at an individual user level.

File & Folder Locking – Simplify collaboration and work on files together with colleagues by marking a file or folder as locked. Locked files or folders prevent other users from uploading changes when you are in midst of changes. This prevents later conflicts and merges.

Conclusion

Its a no-brainer. FileCloud hands down beats Seafile in feature set and value.

Here’s a comprehensive comparison that shows why FileCloud stands out as the best EFSS solution.

Try FileCloud For Free & Receive 5% Discount

Learn more about FileCloud

FileCloud Quick Edit – Microsoft Office Documents

FileCloud Quick Edit lets you edit files directly on FileCloud using the native apps installed on your computer. If you can edit documents on your desktop, you can edit it using Quick Edit. We have removed the cumbersome process of download, edit, and upload.

Currently, FileCloud’s Quick Edit feature supports edits of files such as Microsoft® Word, Excel®, Publisher®, Project® and PowerPoint® — right from your Desktop. It’s as simple as selecting a document to edit from FileCloud Web UI, edit the document using Microsoft Office, save and let FileCloud take care of other uninteresting details in the background such as uploading the new version to FileCloud, sync, send notifications, share updates etc.

What do you need for FileCloud Quick Edit?

  • FileCloud Sync – The Quick Edit feature uses FileCloud Sync in the background to upload the new version of the document back to FileCloud.
  • Document Editor – As you will be editing documents using a native editor, make sure you have editors such as Microsoft Office, Project and Publisher installed.

How to use FileCloud Quick Edit?

Step 1: Navigate and find the document. Just navigate through your files on FileCloud and pick the document to edit. Just select and pick Quick Edit from the Actions list.

SS1

Step 2: Now, the system will try to open the selected document using Microsoft Office. In the below screenshot, you have 2 highlighted portions. One is the alert message that the system is trying to open the file and another browser window pop-up that will provide Success/Failed messages.

SS2

Success: Awesome! You have FileCloud Sync App responding and everything is good to go.

SS3

Error: If there are network issues or if FileCloud Sync is not running, you will get the message as displayed below. Just start your FileCloud Sync and re-try.

SS3.1

Step 4: When Microsoft Office opens the file, you will see something similar to the below screenshot. The highlighted portion in the image below shows we have opened the correct document that was selected from the FileCloud Web UI and FileCloud Sync is ready in the background to perform the tasks needed.

SS4

Step 5: Edit the document as any other Microsoft Office document and click Save. After you save, the FileCloud Sync will upload the new version of your document to the FileCloud Server. Upon successful upload of the new version, you will get a confirmation as highlighted below on the right-top corner.

SS5

Step 6: When you go back to FileCloud’s Web UI, you will see the latest revision. Click on the Previous Revisions to confirm and revert back as needed.

SS6

 

Voila! Your FileCloud Quick Edit is setup correctly and is working.

How to restrict FileCloud Sync just for Quick Edit?

By default, FileCloud Sync is used for syncing all your files on FileCloud to your Desktop. However, if you decide to restrict FileCloud Sync for Quick Edit feature, you can easily do it by altering your account settings.

Step 1: Open your FileCloud Sync’s account settings.

Sync1

Step 2: In the window that pops-up, select the check-box highlighted below.

Sync2