Select FileCloud Edition:

Server

Run FileCloud on your server

Online

We host FileCloud for you
  • Team name will be your site URL (https://teamname.filecloudonline.com)

Free trial includes:

  • Try FileCloud on your on-premise server for 14 days, up to 20 users
  • Full featured server and clients
  • Client apps - sync, drive, add-ons for Office & Outlook
  • Mobile apps - iOS, Android, Windows Phone
  • Free technical support

Free trial includes:

  • 20 users, 1TB for 14 days
  • Admin portal for managing your site
  • Client apps - sync, drive, add-ons for Office & Outlook
  • Mobile apps - iOS, Android, Windows Phone
  • Free technical support

Enterprise Support

We are here to help you make your FileCloud deployment a success!

Standard Support

Recommended for simple Do-It-Yourself deployments. Standard support is sufficient for most of the deployments under 100 users. Standard support comes free with the product.

Premium Support

Recommended for large deployments and installations that require complex setup such as High-Availability, Branch-Office (ServerLink).
Benefits Standard Support Premium Support
24/7 online case submission yes yes
Email support yes yes
Installation, admin and end user guides yes yes
Exclusive customer portal yes yes
Access to case studies and presentations yes yes
Technical architecture and design consultation for
  • High availability setup
  • ServerLink (Branch office file sharing) setup
yes
Technical assistance to configure advanced FileCloud features e.g.
  • Custom workflow setup
  • Group sharing/ Team folder setup
  • SAML/SSO integration
yes
Detailed pre-production readiness review yes
Remote deployment assistance (on-premise/cloud) yes
Assigned technical contact yes
Advanced training for end users and admins (Up to 4 sessions) yes
Pricing Free
  • “The support team is simply Great!! Quick response, very knowledgeable and always proactive.”

    Jimmy Ivey – Stewart Title

  • “The most important feature we have found in FileCloud is its people.”

    Norma Crosby, National Federation of the Blind