DocIQ gets all configuration information from FileCloud Sync and Drive.

For example, when a file is opened from Sync, DocIQ will know which FileCloud account you are using.

  • This allows DocIQ to show you information about the file that is uploaded to the FileCloud Server site in the Office application.

There are a few properties that can be configured in Sync and Drive for DocIQ:

OptionDescriptionHow to Configure

Enable or Disable DocIQ Integration

This option removes the DocIQ panel that is shown in a Microsoft Office application after DocIQ is installed and enabled.

This option is useful if you only need to disable DocIQ for a short time while troubleshooting computer issues.

This option does not permanently remove DocIQ. To remove DocIQ, you have the following options:

  • uninstall Sync or Drive
  • use the Windows Programs Control Panel to remove DocIQ
  1. In the System Tray, right-click on the FileCloud Sync icon, and then select Settings.
  2. Under Other Settings, click Edit.
  3. Select the Advanced tab.
  4. To disable DocIQ, select Disable DocIQ integration.
  5. To enable DocIQ,  select Disable DocIQ integration again to clear the check mark.

This configuration can be set in the admin portal (via centralized device configuration) using the following command:

<cloudsync>
<officehelperdisabled>0</officehelperdisabled>
</cloudsync>

Setting this value to 0 will enable DocIQ automatically, and setting it to 1 will disable DocIQ automatically.


Automatically enable Lock on file open

This creates the following scenario:

  • When a supported file from Sync or Drive is opened
  • DocIQ will automatically attempt to lock the file, with read allowed status.
  1. In the System Tray, right-click on the FileCloud Sync icon, and then select Settings.
  2. Under Other Settings, click Edit.
  3. Select the Advanced tab.
  4. Select Lock Automatically on edit.

This configuration can be set in the admin portal (via centralized device configuration) using the following command:

<cloudsync>
<officehelperlockonedit>1</officehelperlockonedit>
</cloudsync>

Setting this value to 1 will enable locking automatically, and setting it to 0 will disable locking automatically.


Mute all notifications in DocIQ

When other users access a file you have open, DocIQ will display notifications in the DocIQ panel.

Select this option when you do not want to see notifications.

  1. In the System Tray, right-click on the FileCloud Sync icon, and then select Settings.
  2. Under Other Settings, click Edit.
  3. Select the Advanced tab.
  4. Select Mute All Notifications.