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As an administrator, you will log in to the FileCloud Server portal to manage your FileCloud site. The Dashboard is a Web console that provides a monitoring interface for your site. 

(lightbulb)  After you log in, a Home dashboard displays 2 areas to help you manage your site

  • Dashboard Widgets. The widgets on the dashboard allow you to see at a glance how your site is performing . 
  • Navigation Pane. The left pane includes a menu that allows you to access other screens where you configure site settings  

Dashboard Widgets and Reports

The FileCloud dashboard has widgets and reports that display real-time information. 

  • Each widget accesses a particular set of data or performs a particular function and presents its information in the dashboard. 
  • Widgets allow you to visualize operational data with richer visualizations, faster performance, and drill-down.
  • All widgets have menus or actions that allow you to access and manage the data quickly.
  • Some widgets can be removed.

 In the following section, to display more information, click on a topic.

This widget allows you to analyze overall site performance by visualizing the relevant data for your site.

System Summary Dashboard Widget

What You See:

  1. The version of FileCloud you are running.
  2. The number of client requests served.
  3. The Storage Quota you have used and how much is remaining.
  4. The number of licenses you have used and how many are remaining.
  5. How much of the Setup Checklist you have completed and how much you have still to complete.

What You Can Do:

  1. Click 1 Week to show how many client requests were shown in the last week.
  2. Click 1 Month to show how many client requests were shown in the last month.
  3. Click 6 Months to show how many client requests were served in the last 6 months.
  4. Click Refresh to re-draw the graph.
  5. Click Setup Checklist to view the list items you need to complete to set up your site.

This widget displays general statistics about your system:



Sends an Admin Summary email to the admin. By default, an Admin Summary email is sent to the admin every 24 hours.

Only appears for multi-tenant installations. Displays maximum users and maximum quota allocated by superadmin for this site.

Refreshes the statistics.
Full / Guest / Limited UsersNumber of full users, guest users, and limited users.
GroupsNumber of groups.
My Files Items (Live/Other)Number of files stored locally by all users combined. Live files are files that users can access directly from FileCloud folders. Other files are additional versions of Live files that users access from the Previous Version option for a file.
Network FoldersNumber of Network folders.
User SharesNumber of shares by each user. A share is counted each time a different user shares it, but only once per time shared, even if it is shared with multiple users.
DevicesNumber of clients (other than the Web server) that use your system, such as FileCloud Drive, FileCloud Sync, MS Office plugin, MS Outlook plugin, mobile applications, ServerSync, and ServerLink.  
Audit RecordsNumber of audit records in the entire system.
Emails Sent in the last 24hNumber of emails sent in your system in the last 24 hours. Click on the number to view the report.

This widget displays DLP statistics in real-time, and displays reports of Active Downloads, Active Uploads, Active Shares, and Active Users when you click the number on the right. When you click the number to the right of Violations, the Manage DLP Rules page opens. 

This widget shows you basic information about your license. 

In the upper-right corner of the widget, click Manage to go to the Settings page, License tab.
To update your license, see Viewing Your License Details.

The Version Information widget displays your currently installed version and the latest available version of the system. If there is a new version available, the Update(s) Available button displays YES.

The Quick Actions widget is only available to Enterprise customers.

Click the Quick Action link to perform the corresponding action.
Help for these actions:
Add a user
Add a group
Add Network Shares
Add Admin

The ServerLink widget is available to customers who have ServerLink running. It gives you a quick view of the status of your ServerLink servers and is similar to the Status tab in the ServerLink settings screen.

ServerLink enables your primary servers and one or more secondary servers that you have in other locations to sync with each other. The widget appears differently depending on whether you are using the primary server or a secondary server. 

User signed into the primary server.User signed into a secondary server.

This is the way the ServerLink widget appears for a primary server with one secondary server. A check mark or x icon appears for each secondary server. If you click on a Secondary icon, a tooltip displays the name of the secondary server, the last pull date, and the last push date. This is the way the Server Link widget appears for a secondary server without any of its own secondary servers.

A check mark with a green background indicates that the server is running.

If it is not running, an x with a red background appears:

If a secondary server is not syncing with the primary server, the primary server displays a exclamation mark with a yellow background.

If you click on Alerts in the upper-right corner, the Settings > ServerLink > Alerts screen opens. See Viewing ServerLink Information.

Journal Records indicates the number of log entries for ServerLink syncing actions. See Viewing ServerLink Information.

Dashboard Reports

Recent Access Locations

The Recent Access Locations report (also referred to as the Geo IP report) provides the total number of requests received from a geographical location. The report is displayed on an interactive world map in the Admin dashboard. The countries that had any activities in the last 10 days are shown in blue color. The red points on the map indicate the cities. Moving the mouse over on the cities or country displays the total number of visits from that particular location in the last 10 days.

To refresh the report, in the upper-right corner of the Statistics widget, click refresh; then in the upper-right corner of the Recent Access Locations widget, click Refresh.

The Recent Access Location report is not enabled by default. To enable the Recent Access Location report go to Admin UI > Settings > Admin tab, where it is referred to as the Geo IP report.

Show Geo IP Report

TRUE - Show the Geo IP Map with data
FALSE - Hide the Geo IP Map from the dashboard
DEFAULT - Show the Geo IP Map with no data.

Geo IP Server URL

Server URL that converts the IP address to Geo Location Data.
Default URL:

To point this URL to a different location contact FileCloud support.

Geo IP Update frequency in Hours

The Frequency with which the GeoIP data is retrieved from the server.
Default : 24. 

NOTE: The Recent Access Location (GeoIP) map and report displays with proper data only when CRON job is set up and running and the access IP address recorded in audit are external IP. 

See File Type Distribution on the page Dashboard Reports.

See User File Distribution on the page Dashboard Reports.

See Users with the Lowest Quota Remaining on the page Dashboard Reports.

See Client Device Distribution by OS on the page Dashboard Reports.

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