The ability to set the Date and Time format is available in FileCloud Server version 19.1 and later.
Administrators must configure some basic settings that are needed for every FileCloud installation.
Basic Settings Checklist
In the following section, to display more information, click on a step.
To access the settings:
- Open a browser and log into FileCloud Admin Portal.
- In the left navigation panel, click Settings.
- Click the Server tab, which is normally the default view.
- Change settings as needed.
- Click Save.
It is very important that the "Server URL" is a valid externally accessible URL. This URL will be used for creating shares
Also if you are running multi-tenant setup, the URL is used for background cron job processing, so make sure the URL is accessible from the server running FileCloud.
The following settings can be set on the Manage Settings screen on the Server tab, unless otherwise noted.
|Service Name||The name to be used when referring to your FileCloud service. This will be used in email messages etc|
This is your DNS entry registered with DNS service. example xyz.company.com . This is the URL by which users will access FileCloud service.
NOTE: Be sure to use the appropriate protocol prefix https:// or http:// . For production, it is highly recommended to use only https://
Number indicating the number or fraction of days the authentication is valid. If the browser is closed, the session will be logged out. Read this to change this behavior
PLEASE NOTE: Session Timeout value is only applicable for Web browsers and not for other FileCloud clients such as Sync, Drive, Outlook Add-in etc as they store the login credentials.
You can specify the session timeout in fractional numbers, like 0.25 to represent 1/4th of a day = 6 hours
You can enable this function to allow users to mount their FileCloud home folders as a Windows or Mac or Linux drives.
Enable WebDAV support
|Allow Sync Apps||This switch can be disabled to block all Desktop Sync Apps from connecting to this server. Default value is "Enabled"|
|Allow Old Devices to Login|
FileCloud supports Remote Client Management (RMC) of various clients. As of v4.5 onwards, All the FileCloud clients are RCM compliant.
However, you can allow access using older FileCloud (non RMC compliant) clients by enabling this setting.
Remote Client Management (RMC)Enable
|Log Level||This setting is to control the logging level. The default is "PROD". |
Changing the log level to "DEV" will generate more logging information and can have performance impact as well as take up more storage.
Tech Support might change this value to help in troubleshooting any issues you might have.
|Default User Portal Language|
Use this drop down to select the language that is used when a user logs on to the User Portal.
|Default Admin Portal Language|
Use this drop down to select the language that is used when an administrator logs on to the Admin Portal.
|Server Time Zone|
Allows you to specify the region of the globe that you observe as a uniform standard time for legal, commercial, and social purposes.
You can choose from a pre-populated list of regions (each with an associated location):
In previous versions of FileCloud, an administrator could open a browser, log on to the Admin Portal, click Settings, select the Misc tab, then the General tab, and choose a Time Format option that displayed the time in AM or PM in the following ways:
Now, FileCloud includes two new time format options that display times in a 24-hour format:
The time set, as by the administrator on the Admin Portal, is displayed in the following places:
To set the Time Format:
FileCloud needs a cron job to perform certain ongoing maintenance tasks.
These tasks include:
- Sending email notifications such as file change notification, share notification etc.,
- Sending admin summary emails
- Perform recycle bin cleanup
- Delete expired shares
- Archiving old audit records