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The ability to set the Date and Time format is available in FileCloud Server version 19.1 and later.

Administrators must configure some basic settings that are needed for every FileCloud installation.

Basic Settings Checklist


(lightbulb) In the following section, to display more information, click on a step.


 1. Access the Settings

To access the settings:

  1. Open a browser and log into FileCloud Admin Portal.
  2. In the left navigation panel, click Settings.
  3. Click the Server  tab, which is normally the default view.
  4. Change settings as needed.
  5. Click Save.
     
 2. Check the Server URL

It is very important that the "Server URL" is a valid externally accessible URL. This URL will be used for creating shares

Also if you are running multi-tenant setup, the URL is used for background cron job processing, so make sure the URL is accessible from the server running FileCloud.

 3. Configure the Remaining Settings

The following settings can be set on the Manage Settings screen on the Server tab, unless otherwise noted.

Settings NameDescription
Service NameThe name to be used when referring to your FileCloud service. This will be used in email messages etc
Server URL

This is your DNS entry registered with DNS service. example xyz.company.com . This is the URL by which users will access FileCloud service.
It is also required that you make this server DNS name externally accessible via any firewall you might have.

NOTE: Be sure to use the appropriate protocol prefix https:// or http:// . For production, it is highly recommended to use only https://

Session Timeout

Number indicating the number or fraction of days the authentication is valid. If the browser is closed, the session will be logged out. Read this to change this behavior

PLEASE NOTE: Session Timeout value is only applicable for Web browsers and not for other FileCloud clients such as Sync, Drive, Outlook Add-in etc as they store the login credentials.

You can specify the session timeout in fractional numbers, like 0.25 to represent 1/4th of a day = 6 hours

ValueMeaning
0 (default value)

Session expires in 15 minutes (minimum session timeout), will always expire when browser session is closed.

0.25Session Expires in 1/4th of day that is equal to 6 hours, will always expire when browser session is closed.
1Session Expires in 1 day, will always expire when browser session is closed.
WebDAV

You can enable this function to allow users to mount their FileCloud home folders as a Windows or Mac or Linux drives.

Enable WebDAV support

Allow Sync AppsThis switch can be disabled to block all Desktop Sync Apps from connecting to this server. Default value is "Enabled"
Allow Old Devices to Login

FileCloud supports Remote Client Management (RMC) of various clients. As of v4.5 onwards, All the FileCloud clients are RCM compliant.

However, you can allow access using older FileCloud (non RMC compliant) clients by enabling this setting.

Enable  Remote Client Management (RMC)

Log LevelThis setting is to control the logging level. The default is "PROD".
Changing the log level to "DEV" will generate more logging information and can have performance impact as well as take up more storage.
Tech Support might change this value to help in troubleshooting any issues you might have.
Default User Portal Language

Use this drop down to select the language that is used when a user logs on to the User Portal.

Set the Language

Default Admin Portal Language

Use this drop down to select the language that is used when an administrator logs on to the Admin Portal.

Set the Language

Server Time Zone

Allows you to specify the region of the globe that you observe as a uniform standard time for legal, commercial, and social purposes.

  • Time zones tend to follow the boundaries of countries and their subdivisions because it is convenient for areas in close commercial or other communication to keep the same time.

You can choose from a pre-populated list of regions (each with an associated location):

  • Africa
  • America
  • Antartica
  • Artic
  • Asia
  • Atlantic
  • Australia
  • Europe
  • Indian
  • Pacific
Date Format

In previous versions of FileCloud, an administrator could open a browser, log on to the Admin Portal, click Settings, select the Misc  tab, then the General tab, and choose a Time Format option that displayed the time in AM or PM in the following ways: 

  • h:mm A (2:20 PM)
  • h:mm:ss A (2:20:35 PM)

Now, FileCloud includes two new time format options that display times in a 24-hour format:

  • HH:mm (14:20)
  • HH:mm:ss (14:20:35)

The time set, as by the administrator on the Admin Portal, is displayed in the following places:

ComponentLocations
Admin Portal

Any list displaying:

  • Users Last Login
  • Expiry
  • Groups Created On
  • File Lists
  • User Shares (created date)
  • Devices (last access)
  • Audit (created On)
  • Alerts (date)
  • User locks (expiration
User Portal

Any list displaying:

  • Files
  • Activity
  • Comments
  • Shared Items
  • Share Activities
  • Search
  • Folder or File Details
 FileCloud Clients All displays listing time in:
  • FileCloud Mobile App

  • Sync File Browser

  • Drive File Browser

To set the Time Format:

  1. Open a browser and log into FileCloud Admin Portal.
  2. In the left navigation panel, click Settings.
  3. Select the Misc  tab.
  4. Select the General tab.
  5. Next to the Time Format  label, choose an option.
Time Format
  1. Open a browser and log into FileCloud Admin Portal.
  2. In the left navigation panel, click Settings.
  3. Select the Misc  tab.
  4. Select the General tab.
  5. Scroll down to the Time Format option and choose an option.
 4. Configure Cron Jobs

FileCloud needs a cron job to perform certain ongoing maintenance tasks.
These tasks include:

  • Sending email notifications such as file change notification, share notification etc.,
  • Sending admin summary emails
  • Perform recycle bin cleanup
  • Delete expired shares
  • Archiving old audit records

Set Up a Cron Job

Configure System-Generated Emails

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