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You can create multiple accounts at one time using a CSV file.

When you create multiple accounts at one time, all accounts will initially have the follow settings:

  • Default Authentication
  • Status:  Guest Access (user account type)
  • Email Verified: YES ( allow users to immediately log in with their passwords)

As the Administrator, you can change the authentication and access level once the user account is created.

Format of CSV file for creating user

To import from a CSV, create a simple text file with the all the user account information. The format of the created file is explained below:


CSV import format
UserName, EmailID, Password, DisplayName, Status, ExpirationDate, Groups, EmailVerified
FieldDescription
UserNameThe user id.
EmailIDA unique email id to be associated with the user.
PasswordPassword for the user. Must follow password requirements (minimum length, etc.)
DisplayName (optional)The name that appears in the user interface for the user.
Default is same as UserName.
Status (optional)The user's account type (access level). Options are Guest|Full|Limited.
Default is Full.
ExpirationDate (optional)The date the user account will expire.
Default is none.
Groups (optional)The groups the user belongs to. 
Default is none.
EmailVerified (optional)

Whether or not the user can initially log in without administrator approval after the account is created.

YES - Email is verified, so user can log in without account approval. Default.

NO - Email is not verified, so administrator must  approve account before user can log in. Administrator approval is only required for the initial login.


Below is a sample csv file for import.


Importing a CSV File


To import a CSV File:

  1. Log on to the Administration Portal
  2. Click Users in the left navigation panel.
  3. Click the Import button in the upper-right corner to open the import dialog box.
  4. Click Choose File, and select the CSV file containing the entries of users to be created. 
  5. To send a notification to each user imported, check Send Email Notification. (Added in FileCloud 20.1)
    • To include each user's password in the email, check Include Password in Email
  6. Click Import.
    When the process is complete, a report is generated indicating the status of each user account creation.


Note:   To export a CSV file of the user in your system, click the Export button.

The fields exported are the same as the imported fields with the addition of the fields DisableNotifications, LastLogin, and Authentication Type.
Notice that the Password value is not exported.




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