Drive File Issues

FileCloud Drive may be unable to upload files and folders with the following naming characteristics.

These differ slightly for Drive for Mac.

Long Filenames or Paths

The Windows operating system only allows files and folder names of around 260 characters or less. So paths longer than those are not uploaded. If the entire file path and name exceed 260 characters, shorten the name or move the file or folder to a higher-level folder within FileCloud.

Special Characters

FileCloud Drive doesn't upload some files with characters that are incompatible with certain operating systems. 

Please rename them to something more suitable for use across multiple operating systems.

  • The * character
  • The < character
  • The > character
  • The : character
  • The \ character
  • The / character
  • The | character
  • The ? character
  • The * character
  • The ~ character


The following file and folder names are also not uploaded.

  • tonido.db
  • Thumbs.db
  • desktop.ini
  • * .tmp*
  • * .~tmp
  • *.lnk
  • Files or Folders ending with space
  • Files or folders ending with "." or ","
  • .tonidocache
  • Anything starting with Conflict_
  • sync.ico
  • .ds_store 
  • Any hidden files (usually files starting with . in Linux and files with hidden attribute in windows)
  • *.fuse_hidden
  • *.crdownload
  • *.partial
  • *part
  • *.download
  • *.MACTF
  • *.dwl
  • *.dwl2