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FileCloud has various messages to send to user on different user actions. These messages can be customized (overridden from the default messages that come with FileCloud)

Message TemplateDescription
Add Group To ShareWhen a share is created for a Group, This is the message that will be sent to all users of that group.
Add New User To Share

When a new share is created this is the message to be sent to a user who is currently NOT a FileCloud user. This will contain

instructions for the non-FileCloud user to first create an account before attempting to access the shared resource

Add User To ShareWhen a new share is created this is the message to be sent to a user who is already a FileCloud user.
Share EmailWhen a public share is created by a user, the user can send that shared link using email. This message will be used for reporting that share link.

Account Approval

This is the email message to the user that will be sent when Admin approves a user account .
Forgot PasswordThis is the email message sent when user does password reset
Waiting For ApprovalThis is the email message that will be sent when a user registers for a new Account in FileCloud (and if automatic account approval is not turned on).
Welcome/Verification EmailThis is the email message that will be sent when a new user account is approved into FileCloud system.
Notification EmailThis is the email message that will be sent if a share is modified.
Account Locked Alert Email Email sent out when a user account is locked because of too many attempts
Generic Email TemplateThis is a boilerplate template used for miscellaneous messages
Two Factor AuthenticationEmail sent out with 2FA security code
Device Waiting for User Approval Email This is the email message that will be sent when a Device is waiting for User Approval.

 

  1. Log into Administration Portal
  2. Click on "Customization" on the left navigation panel
  3. Click on "Email Templates" tab
  4. Click on the "Edit" button to change the mail subject and body and hit "Submit" to save.
  5. Click on "Preview" to confirm the changes




Supported Tags in each Email Templates


Below are the list of tags supported in each Email Template

Add Group to Share Email Template 

 

TagDescription
^CLOUDURL^ Server URL 
^FROM^ 

Displayname of the user

^NAME^ Share Name
^ URL ^Share URL
^EMAIL^Email ID of the User

 

Add New User to Email Template

TagDescription
^CLOUDURL^ Server URL 
^FROM^ 

Displayname of the user

^NAME^ Share Name
^ URL ^Share URL
^NEWACCOUNTURL^ 

User portal  URL  that can be used by the user to login

^EMAIL^Email ID of the User

 

Add User to Share Email Template

TagDescription
^CLOUDURL^ Server URL 
^FROM^ 

Displayname of the user

^NAME^ Share Name
^EMAIL^Email ID of the User

 

Share Email Template

 

TagDescription
^CLOUDURL^ Server URL 
^FROM^ 

Displayname of the user

^FILENAME^ Filename of the file shared
^URL^Share URL
^MESSAGE^Email content 
^EMAIL^Email ID of the User

 

Account Approval Email Template

TagDescription
^CLOUDURL^ Server URL 
^DISPLAYNAME^ 

Displayname of the user

^VERIFYURLTEXT^ Text to be displayed 
^VERIFYURL^Server URL
^EMAIL^ Email ID of the user
^PASSWORD^ Password for the user
^USERNAME^ 

Username of the User

 

Waiting for Approval Email Template

TagDescription
^CLOUDURL^ Server URL 
^USERNAME^ Username of the User 
^EMAIL^Email ID of the User

 

Welcome/Verification Email Template

TagDescription
^CLOUDURL^ Server URL 
^DISPLAYNAME^ 

Displayname of the user

^VERIFYURL^ Server URL
^EMAIL^Email ID of the User

 

Notification Email template

TagDescription
^CLOUDURL^ Server URL 
^PATHLIST^ 

List of files added/modified 

^EMAIL^Email ID of the User

 

Account Locked Email Template

TagDescription
^CLOUDURL^ Server URL 
^FILECLOUD^ 

Service Name

^USERNAME^Username of the user
^CLIENT^ User Agent
^TIMEOUT^ Lockout time in minutes
^EMAIL^ Email ID of the user

 

Two Factor Authentication Email Template

TagDescription
^CLOUDURL^ Server URL 
^HEADING^ 

Title of the Template

^CODE^2FA code
^VALIDITY^ 

2FA code expiry time in minutes

^EMAIL^

Email ID of the User

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