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If you aren't sure how to phrase your question, or a keyword search isn't helping, use these popular topics to help you get started.

FileCloud Server 

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Administrator

User

How Do I Integrate with an Office Online Server?

FileCloud uses the WOPI protocol for this integration.

  • You can integrate FileCloud with  Microsoft Office Online to allow your users to edit documents in a browser. 
  • Integration with Microsoft Office Online (Microsoft Office 365) is available in FileCloud Server version 17.3 and later.

 Integrate with an Office Online Server


Run MongoDB as a Service

By default MongoDB in Windows runs as a process. If the user running the application logs out, the database process will exit. To prevent this, you can run the MongoDB database as a service.

Install MongoDB

How Do I Install FileCloud Mac Drive?

FileCloud MacDrive is a client application available for Mac OSX (High Sierra and later).  

It allows you to access your FileCloud server files like you would access any other files in Mac through the Mac Finder. The files can be edited from and saved directly to your FileCloud server.

Install FileCloud MacDrive

Setting Up Document Preview on Linux

If you are looking for the instructions on how to install Document Preview on Ubuntu or CentOS and can't find them, there is a good reason!

Starting in 18.1, by default FileCloud Server automatically installs everything you need for Libre and DocConverter.

If you are running a version of FileCloud that is earlier than 18.1, consider upgrading!

Deprecated instructions can be found in the Archives.





FileCloud Online 

  I am an...

Administrator

User

Can I add all of my users at once?

Adding a user allows an employee in your company access to the FileCloud Online site so they can share and sync files.

You can add users in bulk from the following sources:

  • Active Directory
  • LDAP
  • CSV File

Add users to my site

What is the difference between the FileCloud Sync and Drive clients?

Deciding on which tool to use depends on how you want to access and manage your files. It can also depend on some of the following factors:

  • Company policy
  • Internet connectivity
  • Security policies 

Use a comparison on the linked page to understand the difference in the tools and choose which is the best one for you. You can also decide to use them both!

Comparison of Sync and Drive Features