Install Sync on Mac OSX

Current FileCloud Sync users (DocIQ users): Later this year, DocIQ will be deprecated, and FileCloud will no longer support it. Although you can continue to use DocIQ, we recommend using FileCloud for Office, which can be downloaded from the Office add-ins store. Now, when you upgrade FileCloud Sync, you are given the choice of using FileCloud for Office or continuing to use DocIQ. If you choose to use FileCloud for Office, please see the FileCloud for Office with Sync documentation.

FileCloud Sync supports macOS  versions 10.14 and higher.

The ability to install the Share and Search integration with Windows Explorer is available in FileCloud Server version 18.2 and later.


You must install FileCloud Sync before you can begin synchronizing documents on your local computer to the FileCloud Server site.


To install FileCloud Sync on macOS:

  1. Download FileCloud Sync App from https://www.filecloud.com/additional-downloads/#sync
  2. After successfully downloading the app, run the downloaded dmg file FileCloudSync64.dmg.
  3. Drag and drop FileCloud Sync app to Applications.
  4. Go to Applications and open the FileCloud Sync App.