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Administrators can log in to a special multi-tenancy admin portal by logging in to the Admin portal as the superadmin user. The password for the superadmin user would be specified in the multi.php file.

To login into the special multi-tenancy admin portal:

  1. Open a browser and access the FileCloud Admin Portal.
  2. In User, type in superadmin. 
  3. In password, type in the password as specified in the "multi.php" file.
  4. If two factor authentication for super admin access is enabled, then you will need to provide additional code to continue
Usersuperadmin
Password

The password for the superadmin user would be specified in the "multi.php" file
Starting with 17.3, the default password specified here will not work. The password in the multi.php file must be changed after the first login.

 

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