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Users can automatically receive notifications through email when files are added, updated, deleted, downloaded, previewed and locked. The notifications can be set at the global level and can be overridden at the user level.

How does File Change Notifications Work?

When multiple users have access to the same files and folders, any change made by a user to the file or folder will trigger email notifications to all users that have access to that file or folder. In FileCloud, multiple users can have access to the same file or folder when:-

  • Files from network storage are shared with different users.
  • Files from network storage are shared with different groups.
  • Folders from managed storage or network storage have been shared with other users.
  • Folders from managed storage or network storage have been shared with other groups.

All file change notifications are consolidated and emails are are sent by FileCloud at regular notification frequency (15 minutes, 1 hour, 1 day etc) as set by your FileCloud administrator as part of the Cron Job Setting.

Currently notifications are sent for the following actions:

Action
File is Uploaded
File is Downloaded
File or Folder is Locked
File or Folder is Deleted
File is modified
File is Previewed

All actions such as upload, download, lock, delete etc must be done through FileCloud Web Interface or one of the FileCloud clients such as Sync, Drive or Mobile UI. This applies for both My Files and Network Folders.

For network folders, when files changed directly on the LAN or network folders will not send any notifications as FileCloud does not have any knowledge of that actions.

Prerequisites

  1. Cron Job must be setup. See Steps at Setting up Cron Job or Scheduled Task
  2. Email configuration must be done.

Enabling File Change Notification

Once the cron jobs are properly setup as described in the previous sections, enable the file change notifications setting using the following steps

  1. Log on to FileCloud Administration Portal
  2. Click on Settings on left navigation panel
  3. Click on "Misc"
  4. Click on "Notifications" tab.
  5. Check "Enable File Change Notifications" checkbox
     

Customize Notification (Global Level)

On the same tab, click on the "Filter Notifications" button below "Enable File Change Notifications" to open the options panel as shown below.

Customize Notification (User Level)

FileCloud allows you to select the type of notifications to be reported for individual users. The user policy defaults to Global Policy as set up in Step 3 above. The global policy can be overridden from the user detail dialog as shown in the screenshot below.
In the admin UI, click on Users link on the left menu, select a user to view the User Detail. Enable or disable all Notifications for the user using the checkbox as shown in screenshot below.



Click on the "Filter Notifications" button below "Enable File Change Notifications" to open the options panel as shown below. For each File Change action, you can enable notification, disable notification or set it to follow the global policy (default).



Customize Notification (Share Level)

 

When a File or Folder is shared, the owner can allow or disallow FileChange notification for all users that have access to that Share. Notifications can be enabled or disabled by the user in the User Interface or the admin in the admin interface.

 


Customize Notification (Network Folder Level)

Admin can disable notifications for specific network folders. From the admin interface select a Network Folder. Disable notification can be checked to disable email notifications for that network folder.

Customize Notification (File or Folder Level)

Users can selectively disable notification for a specific file or folder through the FileCloud User Interface. Only users can control this notification through the FileCloud User Interface using "share options"

 

 

Enabling File Change Notification for NTFS Folders

Go to cloudconfig.php file under the <PATH TO FileCloud WEBROOT>/config folder and add the following line.

define("TONIDOCLOUD_NOTIFICATION_ENABLE_NTFS", "1");

Set Value "1" to allow notifications for NTFS. Set Value "0" (default) to disable notifications for NTFS Folders.

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