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This option is available beginning in FileCloud 20.1

There are two types of emails you can send from the User Details window:

  • A forgot password email that sends the user a password newly generated using the Reset Password option in User Details.
  • An account welcome email that welcomes a new user to FileCloud and generates a new password that is included in the message.

To send an email from User Details:

  1. Click Users in the navigation panel.
  2. Locate the user in the user list.
  3. Click the edit icon under Actions to the right of the user.
    The User Details window opens.
  4. Click the Send Email icon.

    A dialog box for choosing the type of email opens:
  5. Select Set "forgot password" reset message or Send "account welcome" message (This will reset the password)
  6. To send the message, click OK.

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