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  • Sharing privately provides more security than sharing pubicly.
  • It is useful when you only have a small number of people you want to share with.
  • You are able to look up existing FileCloud users' email addresses, and then send them an email with a link to the share. 
  • You can send a share link to a user without a FileCloud account and invite the user to create an account to access the share. See Sharing Files Privately with New Users.

When you share a file privately, users are required to log in with their FileCloud accounts to access the file on the User Portal.

To share a file privately

  1. In the user portal, hover over the file and click the Share icon.

    The Share link dialog box opens.
    At this point, the share is public.
  2. Click Change or Share Options.


    The Share link dialog box expands. 
  3. Next to Sharing Permissions, select the option Allow Selected Users or Groups.


    A section with User and Groups tabs opens.
    Notice that the Max number of downloads option disappears. It is not valid for private shares. 
  4. To configure the Share Options, see Private Share Options for Files.
  5. On the Users tab, click Invite Users to add individual users to the share.


    An Invite Users to this Share dialog box opens.
  6. In Add email address or account, begin to enter the user name or email address of a user with a FileCloud account.
    Any matching users appear.


  7. Click Add to add the user to the Invited Users dialog box.
  8. Add any number of users to the share.
    You may also add users who do not have existing FileCloud accounts. See Sharing Files Privately with New Users for help.
  9. Send Email is checked by default. To edit the email you are sending, or to not send email, see Sending an Email Notification for a Private Share, below.
  10. When you are done adding users, click Add Users to this Share.


    The Invite users to this share dialog box closes, and the users appear under Sharing Permissions.
  11. Check and uncheck the sharing permissions buttons for each user to change the actions they can perform on the share.
    By default, only View, Download, Upload and Share permissions are available on private shares. You cannot remove View permission because that would remove the share; however, if you want to remove the share, click x at the end of the row.


  12. Click the Groups tab and then click Add Groups to add FileCloud groups to the share.
    An Add Group dialog box opens.


  13. Select a group and click Add.
  14. Add any number of groups.


  15. Modify the actions each group can perform on shares.
  16. Click OK to save your changes to the private share.

Sending an Email Notification for a Private Share

By default, when you are adding a user to a private share, the Send Email box in the Invite users to this share dialog box is checked (see Step 5 in the procedure above).  

If you leave the box checked, an email with the share link is sent to users added to the share.

To not send the email to share members:

  1. Uncheck Send Email before clicking Add Users to this Share.


To customize the email content

  1. Leave Send Email checked and click Edit.


    An email form with the subject and text message of the email opens.
  2. If you want to change the subject or text of the message, change it here, and click OK
  3. If you want to add additional recipients, change the format of the email, or remove the link click Advanced.
    An email form with additional customization options opens.
  4. Make any changes, and click OK.


Also see:


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