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As an administrator, for security reasons, you can restrict user searches so that your users have to know the exact email address of the person they want to share files and folders with. You can also set this option to allow users to search for another user with just a known partial email address.

Search Modes

OptionExampleWhen this search mode is set by admin, the following behavior will be seen during sharing by users:
Exact Email Search With Explicit Account InviteJoeCarpenter@MyFileCloud.com
  • Only email search is allowed
  • If the email doesn't exist in the system, an explicit invite option will be shown
  • With this option, a user may still figure out other users that exist in the system
Exact Email Search With Implicit Account InviteJoeCarpenter@MyFileCloud.com
  • Only email search is allowed
  • If the email doesn't exist in the system, then the system will send an invite to the entered email address without notifying the user
  • With this option, a user cannot figure out other users that exist in the system
Exact Name / Email SearchJoe Carpenter
  • Both name and email search is allowed
  • No partial matches are allowed.
  • If the name doesn't exist in the system, the system will not give the user option to invite the specified user
  • If the email doesn't exist in the system, the system will give the user option to invite the specified user
Partial Name / Email SearchJoe C
  • Both name and email search is allowed
  • Partial matches are allowed 
  • If the name doesn't exist in the system, the system will not give the user option to invite the specified user
  • If the searched email doesn't exist in the system, the system will give the user option to invite the specified user


To access the User Account Search Mode Settings:

  1. Open a browser and log in to the Admin Portal.
  2. From the left navigation pane, click Settings.
  3. On the Manage Setting Settings screen, click the Misc  tab, and then the User sub-tab.
  4. Look in the User Settings section for the User Account Search Mode check box.


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