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"As a FileCloud administrator, you can see user properties and change them as needed.

To see a user's details and what they have permission to do:

  1. Open a browser and log on to Admin Portal.
  2. From the left navigation panel, click Users.
  3. In the users list, click on the row of the user whose details you want to view.
  4. Click the edit icon ().



OptionsDescriptionFor more information
Mobile Devices

Manage clients connecting to your FileCloud instance.

This feature is called Remote Client Management (RCM) or Data Leak Prevention Control (DLPC)

Manage Files

Manage the files that are stored on your FileCloud Server site.

This allows you to protect and maintain your system in the following ways:

  • Remove user files infected with a virus
  • Remove files belonging to a user that no longer has an account
  • Move folders for teams
  • Download, copy and move files at a user's request
  • Manage your storage space limits by moving or deleting files
  • Copy and move files and folders between two FileCloud users
Manage SharesView, modify or remove shares created by users with a FileCloud account and appropriate permissions.
Manage NotificationsEdit notifications configured on the user's file and folder paths.
Reset Password

Reset the password for user accounts with Authentication Type set to Default.
For user accounts with an Authentication Type set to AD or LDAP, the password management must be done in AD or LDAP admin portal.

Send Email

If the user does not have an AD account, this option either sends a forgot email message with the password newly generated by Reset Password or an account welcome message with an automatically generated new password.

If the user has an AD account, there is no option to send a forgot email message. Clicking OK sends the user a welcome email without a new password.

The option to send an account welcome message for accounts other than AD users is available beginning in FileCloud 20.1
The option to send an account welcome message to AD users is available beginning in FileCloud 20.3

Delete AccountDelete this user account from the command line or the Admin Portal.
Manage PolicyManage client policy for this user (overrides global values)
Manage BackupsManage Backups for the user. Read more here




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