Start FileCloud FREE Trial
Log in

Web Server Permissions for Network Shares

FileCloud Web Server, fcorchestrator and Document Preview permissions on Windows


To properly make Network Folders accessible via FileCloud, the FileCloud Web Server, fcorchestrator, cron, and Document Preview services must run as accounts with full permissions on Network Folders, otherwise there may be problems accessing network shares.

To configure this, run the Web Server and fcorchestrator as Windows services.

  1. In the FileCloud Control Panel, click on the Make Service link.


  2. Open the Windows Services panel, then access the Apache service (the name may include the version of Apache installed).Services window, Apache 2.4

  3. Right-click on the service and choose Properties.
  4. In the Properties dialog box, click the Log On tab.
  5. Set This account to an AD user that has full access to the network share.


  6. Restart the service. Now the Web server is running as a user account with full access to the network share.
  7. Open the Windows Services panel again, and  access the fcorchestrator service.


  8. Repeat the process completed with the Apache service.
    Right-click on the service and choose Properties, then click the Log On tab and set This account to an AD user that has full access to the network share.
  9. Restart the service. Now fcorchestrator is running as a user account with full access to the network share.