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As a FileCloud user, you can now access a viewer for email files (.eml). 

On the User Portal, you can open an email file to:

  • View the From, To, Subject and Body
  • View any file attachments
  • Forward that email without any change to other email addresses

What do you want to do?


 Upload an email file

Uploading an email is the same process you use for any other file.

Upload a file

 Open an email file

Opening an email file allows you to read the message, view any attachments, and forward the email to anyone with an email address without any change to email addresses that were originally on the email.


To open an email file:

  1. Open a browser and log in to the User Portal.
  2. Navigate to the email file you want to open.
  3. Click the file name.
  4. Above the file listing, click the Open button.
 View Attachments

Attachments display at the top of the viewer next to the Subject and the Sender's address.

  • Attachments are displayed in a blue box with a download arrow
  • You can click on the blue box to open the attachment

In the following example, the attachment is called approve.png.

To open an attachment:

  1. Open a browser and log in to the User Portal.
  2. Navigate to the email file you want to open.
  3. Click the file name.
  4. Above the file listing, click the Open button.
  5. In the viewer, to open an attached file, click on the attachment icon.
 Forward the email

Once you open the email file, you can forward the email to anyone with an email address.

  • You will not be able to change any of the email addresses that were originally on the email
  • Any email addresses on the original email will be preserved and will display correctly in other email applications
  • You cannot identify a CC: recipient
  • You will not be able to edit the Subject line



To forward the email message:


  1. Open a browser and log in to the User Portal.
  2. Navigate to the email file you want to open.
  3. Click the file name.
  4. Above the file listing, click the Open button.
  5. In the viewer, scroll to the bottom of the email, and then click on the Forward button.
  6. In the Forward dialog, type in the email address where you want to forward the message.
  7. To send the message, click OK, and then in the email viewer, click Close.

 Share the email

Sharing an email is the same process you use for any other file.
 Sharing a file

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