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How the Channel Sidebar is organized
The channel sidebar, which appears in the left panel of open channels, displays a navigable list of your channels and allows you to sort reorder and group them to make them easy for you to locate.
| Add channel - Click to open the Create New Channel dialog box. For help see AirSend Channels and Creating a channel. Add group - Create your own channel grouping. See Creating Groups, below. Expand/collapse categorieschannels - Toggle between viewing the channel sidebar with channels listed under categories as in the view shown to the left or in the following collapsed view, which lists categories without their listed channels under them: Toggle compact view - Toggle between a view showing channels with their last action or message as shown to the left or in a view that only shows channel name: View and sort - Options for viewing and sorting:
Filter - Only display channels with names that match the stringSearch (Filter channels) - Enter a search string to search for a channel or channels. Group created by user - Channel groups created by you. See Creating Groups, below. Favorites - Channels Uncategorized channels - List of all channels that do not appear in groups or direct messagesAll channels - A list of all of your channels. Direct messages - Channels that you have created as direct messages. For help, see Making Your Experience Easier and Direct Messaging. |
Channel sidebar icons
Anchor CreatingGroups CreatingGroups
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Groups are categories created by you for storing multiple channels together to make them easier for you to find in the sidebar. For example, you could create a group for all channels associated with a certain department or project.
To create a group:
Open any channel
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, and in the channel sidebar on the left, click the Create Group button
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.
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Enter a name for the group
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, and then drag and drop channels into the group.
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If you cannot drag and drop channels into a group because their names do not appear on the sidebar, move them into the group one of the following ways:
- Expand the group, and click the message Drag and drop or click here to add channels
into - to the group
. See Making Your Experience Easier for a video.Click the message - below the group name
Click to open a selection box, and then drag
and drop - below the group name
- channels from the left box to the right box to add them to the group, and click Add Channels.
- channels from the left box to the right box to add them to the group, and click Add Channels.
Click the More (three dot) icon for a channel in the channel sidebar, and choose Move to group.
A box listing the groups in your account opens. Click a group to move the channel into it.
Info A channel can only belong to one group at a time,
but you can move a channel from one group to another.
Moving groups and categories up and down in the sidebar
By default, the sidebar displays your groups and categories in this order:
Groups you have created
Favorites
All uncategorized Groups
Direct Messages
But you can change the order to what is most convenient for you.
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- Click the group or category's More options button (three dots) in the sidebar.
- Choose Move Group up to move it before the previous category; choose Move Group down to move it after the next category.
Adding channels to an existing group
After you have added created a group and added channels to it, you can go back and add additional channels.
Either:
- Drag and drop channels into the group. See Making Your Experience Easier for a video.
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- Click the channel's More options button (three dots) in the sidebar, and choose Move to group.
A box listing the groups in your account opens. Click a group to move the channel into it,
Removing channels from a group
To remove a channel from a group:
- Click the channel's More options button (three dots) icon in the sidebar, and choose Remove from group.
Adding a channel to Favorites
To add a channel to Favorites:
Either:
- Drag and drop channels into Favorites. See Making Your Experience Easier for a video.
Or:
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OR- Click the group's More (three dot) icon, and choose Add/Remove Channels.
An Add Channels to group dialog box opens:
Hover over the channel that you want to remove from the group and click x.
All channel sidebar actions
The actions that appear in the drop-down list when you click the More icon for a channel in the sidebar vary depending on your member type and your previous actions on the channel.
Here are some of the actions you may see on a channel; these actions and additional ones are described in the table below.
| Channel action | What it does | Who sees it |
|---|---|---|
| Mute/unmute channel | Turns off alerts for the channel. See Notifications in AirSend. | all channel members |
| Mark all as read | Appears when the logged in user has unread notifications for the channel. Marks the notifications as read so the notification icon (a number overlaid on a circle) no longer appears. See Notifications in AirSend. | all channel members with unread notifications |
| Pin/unpin channel | Displays a pin icon next to the channel and moves it to the top of its group or category in the sidebar | all channel members |
| Move to group/remove from group | Moves the channel to the group you select or removes it from its current group. | all channel members |
| Close channel | Inactivates the channel. This removes it from the channel sidebar. To reactivate the channel, you must access it from the desktop or from inside the open channel. See Closing, deleting, or archiving a channel. | channel owners and managers |
| Delete channel | Deletes channel. This action is permanent; the channel cannot be reactivated. Archiving the channel before deleting it is recommended. |
Channels in Favorites display a flag icon wherever they appear in the sidebar.
Removing channels from Favorites
To remove a channel from Favorites:
- Click the channel's More options button (three dots) in the sidebar, and choose Remove from favorites.
Muting/unmuting channels from the sidebar
To stop receiving audio alerts when an action occurs in a channel, you can mute it. If you want to receive audio alerts about the channel again, you can unmute it.
To mute a channel from the sidebar:
- Click the channel's More options button (three dots) in the sidebar, and choose Mute channel.
To unmute a channel from the sidebar:
- Click the channel's More options button (three dots) in the sidebar, and choose Unmute channel.
Closing channels from the sidebar
Closed channels do not appear in the sidebar; therefore, you can close a channel from the sidebar, but to reopen it, you must go to the dashboard, view closed channels, and reopen it there. See Closing, deleting, or archiving a channel.
If you are not the owner of a channel, the Close channel option does not appear.
To close a channel from the sidebar:
- Click the channel's More options button (three dots) in the sidebar, and choose Close channel.
The channel disappears from the sidebar.
Leaving channels from the sidebar
Members of a channel who are not owners may leave a channel.
If you are the owner of a channel, the Leave channel option does not appear.
To leave a channel from the sidebar:
- Click the channel's More options button (three dots) in the sidebar, and choose Leave channel.
The channel disappears form the sidebar.
Deleting channels from the sidebar
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If you are not the owner of a channel, the Delete channel option does not appear.
To delete a channel from the sidebar:
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| channel owners | ||
| Leave channel | Removes the logged in user as a member of the channel. See Leaving an AirSend channel. | non-owner members of the channel |
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