Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Hover over the phone icon at the top of the page and click Start public meeting.


    Your meeting begins, and the link for the meeting is shown.


  2. Click Copy Link.
  3. Send the link to anyone you want to invite to the meeting.
    When invitees click the link, the meeting screen opens and they are able to participate.

Troubleshooting Meetings

I can’t join a meeting

  • Check your computer and internet connection.
  • Check if your firewall or antivirus is blocking the app connection.
  • Check if the meeting is expired.
    You should see the message:


I can’t see others

  • Check if the meeting is expanded.

    When the meeting is not expanded, the expansion icon appears as:

    When the meeting is expanded, the expansion icon appears as:


I can’t hear others

  • Check if the browser tab is muted.
  • Try to reconnect.
  • Check your output device in the Meeting Settings.


Others can’t hear me

  • Check if the browser or app has microphone permissions.
    A message should have appeared.
  • Check your input device in the Meeting Settings.


I can’t screen share

  • Check if the browser or app has screen sharing/recording permissions.
    If you don’t see the screen share icon, that means your browser does not support this feature.

...