The channel sidebar, which appears in the left panel of open channels, displays a navigable list of your channels and allows you to sort and group them to make them easy for you to locate.
| Add channel - Click to open the Create New Channel dialog box. For help see AirSend Channels and Creating a channel. Add group - Create your own channel grouping. See Creating Groups, below. Expand/collapse categories - Toggle between viewing the channel sidebar in the view shown to the left or in the following collapsed view: Toggle compact view - Toggle between a view showing channels with their last action or message as shown to the left or in a view that only shows channel name: Search (Filter channels) - Enter a search string to search for a channel or channels. Group created by user - Channel groups created by you. See Creating Groups, below. Favorites - Channels that you have moved into the Favorites category for easy access. Channels in Favorites display a flag icon next to them wherever they appear in the sidebar. All channels - A list of all of your channels. Direct messages - Channels that you have created as direct messages. For help, see Making Your Experience Easier and Direct Messaging. |
Creating groups
Groups are categories created by you for storing multiple channels together to make them easier for you to find. For example, you could create a group for all channels associated with a certain department or project.
To create a group:
- Open any channel.
- In the channel sidebar on the left, click the Create Group button.
A Create Group dialog box opens.
- Enter a name for the group and click Create.
The new group appears at the top of the sidebar.
- Add channels to the group in one of the following ways:
- Drag and drop channels into the group. See Making Your Experience Easier for a video.
- Click the message below the group name to open a selection box, then drag and drop channels to add them to the group, and click Add Channels.
- Right-click the channel in the channel sidebar, and choose Move to group.
A box listing the groups in your account opens. Click a group to move the channel into it,
Moving groups and categories up and down in the sidebar
By default, the sidebar displays your groups and categories in this order:
Groups you have created
Favorites
All Groups
Direct Messages
But you can change the order to what is most convenient for you.
To move a group or category up or down:
- Click the group or category's More options button (three dots) in the sidebar.
- Choose Move Group up to move it before the previous category; choose Move Group down to move it after the next category.
Adding channels to an existing group
After you have added created a group and added channels to it, you can go back and add additional channels.
Either:
- Drag and drop channels into the group. See Making Your Experience Easier for a video.
Or:
- Click the channel's More options button (three dots) in the sidebar, and choose Move to group.
A box listing the groups in your account opens. Click a group to move the channel into it,
Removing channels from a group
To remove a channel from a group:
- Click the channel's More options button (three dots) in the sidebar, and choose Remove from group.
Adding a channel to Favorites
To add a channel to Favorites:
Either:
- Drag and drop channels into Favorites. See Making Your Experience Easier for a video.
Or:
- Click the channel's More options button (three dots) in the sidebar, and choose Add to favorites.
Channels in Favorites display a flag icon wherever they appear in the sidebar.
Removing channels from Favorites
To remove a channel from Favorites:
- Click the channel's More options button (three dots) in the sidebar, and choose Remove from favorites.
Muting/unmuting channels from the sidebar
To stop receiving audio alerts when an action occurs in a channel, you can mute it. If you want to receive audio alerts about the channel again, you can unmute it.
To mute a channel from the sidebar:
- Click the channel's More options button (three dots) in the sidebar, and choose Mute channel.
To unmute a channel from the sidebar:
- Click the channel's More options button (three dots) in the sidebar, and choose Unmute channel.
Closing channels from the sidebar
Closed channels do not appear in the sidebar; therefore, you can close a channel from the sidebar, but to reopen it, you must go to the dashboard, view closed channels, and reopen it there. See Closing, deleting, or archiving a channel.
If you are not the owner of a channel, the Close channel option does not appear.
To close a channel from the sidebar:
- Click the channel's More options button (three dots) in the sidebar, and choose Close channel.
The channel disappears from the sidebar.
Leaving channels from the sidebar
Members of a channel who are not owners may leave a channel.
If you are the owner of a channel, the Leave channel option does not appear.
To leave a channel from the sidebar:
- Click the channel's More options button (three dots) in the sidebar, and choose Leave channel.
The channel disappears form the sidebar.
Deleting channels from the sidebar
After you delete a channel, the channel and its contents are gone and you cannot recover them. It is a good idea to archive a channel before deleting it. See Closing, deleting, or archiving a channel for help.
If you are not the owner of a channel, the Delete channel option does not appear.
To delete a channel from the sidebar:
- Click the channel's More options button (three dots) in the sidebar, and choose Delete channel.
When you are prompted to confirm deletion, click Delete now.
The channel disappears from the sidebar.
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