Page tree
Skip to end of metadata
Go to start of metadata

You can use the FileCloud User portal to configure your user account settings.

For help with notification settings, see Notifications.

To access the Settings page, 

  1. In the user portal, click your name in the upper-right corner of the screen and choose Settings.
      

    The Settings page opens to the General tab.


 Add, Update, or Remove a Profile Image

A Profile Picture is available in FileCloud Server version 15 and later.

To add or update your profile image:

  1. In the Settings page, click the profile icon or image.
    An Upload New Photo button appears.
  2. Click the Upload New Photo button.
  3. Upload an image from your file system.
  4. Refresh your screen.
    The uploaded image is now your profile image

To remove your profile image:

  1. In the Settings page, click the profile image.
  2. Choose Remove Photo.

    Your profile photo is removed and your profile image appears as:
 View your Account Name

Your account name is the name you log in with. It may not be the same as your display name, which appears in the upper-right corner of the FileCloud screen.

On the Settings page, your account name appears after your profile image or icon under Account.

Only an Administrator can change your account name.

 View Your Display Name

By default your display name is the same as your account name and appears in the following places:

  • The upper-right corner of the FileCloud screen.
  • On any FileCloud email notifications
  • On the General tab of the Settings screen.

(info) Only an Administrator can change your Display Name.

 Change your Password

A good security policy includes changing your password often.

(info) These instructions require you to know your old password.

To change your password:

  1. In the Settings page, click Change Password.

    A dialog box for entering your old and new password opens.
  2. Type in your old password, your new password, and then retype your new password.
  3. Click Change.

AD and LDAP users and users created via SSO cannot change their passwords. Beginning with FileCloud 20.2, the Change Password option does not appear for these users.

If you have forgotten your password, see Reset a Forgotten Password.

 Manage Your Email Settings

In the User portal you can:

  • View your email address. This is where all FileCloud notifications are sent. Only an Administrator can change this setting.
  • Unsubscribe from the mailing list.

Your email address appears at the top of the Settings page.

To unsubscribe from email notifications:

  1. In the top row of the Settings page, click Unsubscribe from Email Notifications.
  2. A dialog box prompts you to confirm.
  3. Click OK.
    The link now appears as Subscribe to Email Notifications. If you want to resubscribe to notifications, click the link.
 Change your Phone Number

To receive text messages from FileCloud, your phone number must be entered into the system. To add or change your phone number, in the Settings page, click Change Phone Number, and enter or modify the phone number.

 View How Much Space You Have Used

To view how much of your My Files space you have used:

  1. In the Settings page, view your available and used My Files space under Disk Usage.

    The bar below your used/allocated space shows the percent of your allocated space that you have used.
  2. Click the Details button to view details about the files and folders stored in your My Files space.
  3. Click the eye icon in the Deleted Files row to view your deleted files. 
    If you have deleted files, an x appears next to the eye icon.
  4. Click the x to clear the deleted files from your disk. 

(info) Only an Administrator can allocate disk space for you to use.

 Change your Theme

Beginning with FileCloud Version 20.2, you can choose a light or dark theme, select your own color for main features in the user interface, and view your user interface in high contrast mode.
Beginning with FileCLoud Version 20.3, you can choose one of our custom themes.


Theme

By default the user portal uses the light theme, but you can change to the dark theme or a custom theme.
You can preview all currently available themes at User Portal Themes.
To change the theme, select an option in the Theme drop-down list of the Settings page.


The FileCloud user portal viewed with the dark theme:



Color
By default, the main features in the user interface are a blue. To change their color, move the slider on the color bar to the left or right.


The FileCloud user portal viewed with green features:



Shade of color

Select one of the five bars below the color bar to set how light or dark the selected color appears.



The FileCloud user portal viewed with light green features.



High Contrast Mode

High contrast mode is accessed directly from the drop-down list in the upper-right corner of the screen rather than the Settings page. 
To set high contrast mode, click your name in the upper-right corner of the screen and choose High Contrast.


In high contrast mode, the user interface appears with the following theme:

High Contrast Mode

 Change Your Display Language

If you change this setting, the labels on all screens in the User Portal appear in the selected language.

To change your display language:

  1. In the user portal, click your name in the upper-right corner of the screen and choose Settings.
    The Settings page opens to the General tab.
  2. In the Language drop-down list choose a language.

    You are not asked to confirm this change. As soon as you select a language, the screen refreshes in the chosen language.
 Change your Date and Time Formats

To change the default date or time format, on the Settings page, choose a different option in the Date Format or Time Format drop-down list.

 Manage your Devices

This tab does not appear in the user interface for Limited users.

This Devices tab of the Settings page provides options for managing your connected devices and remove them if needed.

Devices can use the following clients to log in to a FileCloud Server site:

  • FileCloud iOS App
  • FileCloud Android App
  • FileCloud Windows Store App
  • FileCloud Sync
  • FileCloud Drive
  • FC Outlook Add-in
  • FC Office Add-in

To view your devices:

  1. In the user portal, click your name in the upper-right corner of the screen and choose Settings.
    The Settings page opens to the General tab.
  2. Click the Devices tab.
    View details of your devices.

To get the authorization code for a device:

  1. When you log in through a device, you may be required to enter an authorization code.
    To get the authorization code you must approve the device on the Devices tab.
    1. Log in and access the Devices tab.
    2. The Device Status column indicates if a device needs approval.
    3. Click the check for the device under Actions.

      A dialog box with the authorization code opens.
    4. Enter the authorization code into Enter Code on your device.