Use the following outline to understand how the installation process works.

(lightbulb)  Make sure to read the Requirements and Storage and Client Application Limits first.




After installation, if Apache will not start, see FileCloud not starting on Windows.


  • Open the FileCloud Install page at http://<site>/install (typically http://127.0.0.1/install) and go through the BASIC and EXTENDED checks. 
    Note that
    some checks might fail, but you can resolve them later in the Admin Portal Settings.

Go to Verify Your Installation



  • Open the FileCloud Admin website at http://<site>/ui/admin/index.html 
  • Admin Username is admin, Admin Password is password

Go to Extended Checks, Step 6


Your FileCloud license is a document that provides legally binding guidelines on the use and distribution of your newly installed FileCloud software.

Go to Install the FileCloud License


Set the storage path where FileCloud stores its all its files. This only applies if you are using Local Storage.
(lightbulb) If you are going to use OpenStack or Amazon S3, then you don't need to set this path.

Go to Configure the Managed Storage Path


Use the Administrator Guide to get your site ready for users to log onto and use.

Go to the Administrator Guide


Microsoft has changed some rules for virus detection. As a result, some files are now falsely identified as viruses.

This can lead to the following errors in FileCloud:

  • New file uploads fail.
  • Files that have already been uploaded are quarantined or deleted so that users can no longer access them.

We recommend excluding the following directories from the scan in Windows Defender or other AV programs:

  • FileCloud temporary folders C:\xampp\tmp and C:\xampp\htdocs\scratch (If you installed FileCloud on a different drive, please use that instead of C:\)
  • Managed Storage Location (if you do not use object storage / S3): (FileCloud Admin Portal -> Settings -> Storage -> Storage Path)

You may also refer to the following URL for more information on excluding folders in Windows Defender: https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-security


Are you migrating to FileCloud?

No matter which edition of FileCloud you are using, it is easy to transfer your data after your FileCloud site is setup.

Migrating Files from Egnyte to FileCloud


For more information, read:

About FileCloud Server for Admins

About FileCloud Server for Users