If you encounter problems with the FileCloud iOS app, you can you can use the information on this page to try and locate the issue and resolve it.
Getting the device logs is the first step to understand a problem and distinguishing between server-side issues and iOS issues.
Sharing log information with our support team will help us investigate your issue and solve it promptly.
To access the log files from user settings:
Just contact your administrator and reproduce the actions that cause the issue you are experiencing.
|iOS App Fails to Login||"Invalid Configuration" Server plugin(s) missing or disabled|