Since users often post messages that require you to plan some type of follow up or next action, AirSend includes a feature that enables you to turn a message into an action.
For example, the following message might prompt you to add a reminder to yourself to post the tax returns:
To create a task from a message:
- Hover over the area to the right of the message until you see the icons, and then hover over the Action icon and click Remind.
A New Action dialog box opens. The text of the message automatically appears in Action description, and the message sender is automatically assigned to the task under Who.
- Enter an Action name. For example, in the action above, the Action name could be Draft contracts for Martinez account.
- Make any changes to the Action description and change the members assigned to the action where necessary.
- Add a value for Due Date to have reminders sent to the assigned members.
- Click Create action.
The action appears in the right panel under actions:
and the member assigned to the action receives an email with information about the action and a link for opening it:
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